Room Attendant II

Job Summary

A Room Attendant with Hilton Hotels and Resorts is responsible for cleaning guest rooms and bathrooms,replenishing amenities and linens, and to ensure a clean and comfortable guest bedroom is presented for each guest.

What will it be like to work for this Hilton Worldwide Brand?

One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all.

Hilton Hotels & Resorts is one of Hilton Worldwide’s ten market-leading brands. For more information visit www.hiltonworldwide.com.

If you understand the importance of upholding a brand’s reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.

Hilton Mississauga/Meadowvale welcomes and encourages applications form people with disabilities.  Accommodations are available on request for candidates taking part in all aspects of the selection process.

What will I be doing?

Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Clean guest bedrooms and bathrooms
  • Vacuum guest bedrooms
  • Change and replenish bed linen, towels and guest amenities in line with company guidelines
  • Undertake regular deep cleaning tasks
  • Restock and maintain trolley on daily basis
  • Be environmentally aware
  • Dispose of waste accordingly
  • Manage guest requests in a timely and efficient manner
  • Implement guest turn down service as requested
  • Carry out lost property procedures
  • Greet guests in a friendly manner
  • Deliver guest requests and assist in cleaning guest rooms, as needed
  • Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

To successfully fill this role you should be able to demonstrate the attitude, behaviours, skills and values that follow:

  • Positive attitude and excellent communication skills
  • Flexible schedule must be able to work evenings and weekends.
  • Good command of Written and Oral English

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Secondary School Education

Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

H Hospitality – We’re passionate about delivering exceptional guest experiences.

I Integrity – We do the right thing, all the time.

L Leadership – We’re leaders in our industry and in our communities.

T Teamwork – We’re team players in everything we do.

O Ownership – We’re the owners of our actions and decisions.

N Now – We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes in our Team Members:

  • Living the Values
  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Teamwork
  • Adaptability

What benefits will I receive?

You will be offered a competitive benefits package. As a team member you will also become eligible to receive discounts products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.

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